SUPPORT
We’re here to help.
Questions about a stream, a bid, or your account? Browse the FAQ below or write to our team directly — we read every email.
TALK TO US
Email support
For order issues, account help, seller verification, or anything live-stream related — we’re one email away.
✉
support@heypeppie.com
RESPONSE TIMES
When you’ll hear back
Account or billing — Within 24 hrs.
General questions — Within 24 hrs.
Business hours: Monday – Saturday, 8 AM – 6 PM. Outside of these hours we monitor for urgent platform issues only.